_THE 10 MOST UNWANTED LIST:
__THE LENS OF UNDERSTANDING:
___THE ROAD TO HELL IS PAVED WITH GOOD INTENTIONS
____SURVIVING THROUGH SKILLFUL COMMUNICATION
_____FROM CONFLICT TO COOPERATION
______LISTEN TO UNDERSTAND
_______REACH A DEEPER UNDERSTANDING:
________SPEAK TO BE UNDERSTOOD:
_________GET WHAT YOU PROJECT AND EXPECT
__________BRINGING OUT THE BEST IN PEOPLE AT THEIR WORST
___________The TANK:
____________The SNIPER:
_____________The KNOW-IT-ALL:
______________The THINK-THEY-KNOW-IT-ALL:
_______________The GRENADE:
________________The YES Person:
_________________The MAYBE person:
__________________The NOTHING Person:
___________________The NO Person:
____________________The WHINER:
_____________________OOPS!, IT’S ME.
______________________AFTERWORD
_______________________ATTITUDE ADJUSTMENTS