usable information technology Jakob Nielsen's Website

Permanent ContentAlertboxJakob's column on Web usability Paper Prototyping: Getting User Data Before You Code (April 14)
With a paper prototype, you can user test early design ideas at an extremely low cost. Doing so lets you fix usability problems before you waste money implementing something that doesn't work.

Alternative Accessibility (April 7)
Intranet Portals (March 31)
Productivity Increases (March 17)
PR on Websites (March 10)

All Alertbox columns from 1995 to 2003

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Intranet portals New since March 31
Intranet usability
PR sections of corporate websites 2nd edition New since March 3
Investor relations: 65 design guidelines
Return on investment from usability (ROI)
E-mail newsletters: 79 design guidelines
E-commerce: 207 design guidelines
Children: 70 age-specific design guidelines

More reports and usability guidelines


Homepage Usability: 50 Websites Deconstructed
Designing Web Usability: The Practice of Simplicity

Full list of books

Consulting Services

Nielsen Norman Group offers usability reviews, keynote speeches, workshops and seminars, user testing (international and domestic)

About Jakob Nielsen

Biography and photos
Papers and essays

Jakob's Picks of Other Stuff

Recommended books about Web design and usability
Hotlist of recommended other sites

About This Site

Why this site has almost no graphics
Archive of news items from this homepage
Portal traffic referral statistics New since April 6
Copyright and reprint rules


Intranet Design Competition 2003

Think you have a good intranet? Enter your design for consideration to be one of the top-10 intranets honored in the Intranet Design Annual 2003. Deadline: May 5.

Usability Week 2003

> San Francisco: May 12-16

Introducing a new type of seminar:
> 3-day intensive camp: Usability in Practice

Specialized full-day tutorials with new research:
> Intranet Usability
> Web Metrics: Measuring Website Successes
> E-Mail Newsletter Usability
> Press Room Design: PR Sections of Websites
> Application Design Bloopers

Silicon Valley Business Ink Hewlett-Packard tops survey of customer service among technology companies Victor: Software empire pays high price (the history of the Web browser)

Publish The future of Web publishing

BBC How the web makes 'desk-chair generals' of us all

Mac Design 4.5 mice review rating (out of 5) of accessibility software

Sydney Morning Herald Conference lines (about videoconferencing)

USA Today Hello, tech designers? This stuff is too small

CNN Do investor-relations Web sites work?

The Guardian The web should net all

Federal Computer Week Designing Web pages for accessibility

BBC Visit to Microsoft's usability lab and interview with Jakob Nielsen (streaming video)

PC Pro Interfacing with Jakob Nielsen Shoddy search prevents worker success

Digital Web Magazine An interview with Dr. Jakob Nielsen, usability expert

Informatics Don't be too clever, says web guru

SitePoint Interview - Jakob Nielsen, Ph.D.

BBC E-mail makes surfers emotional

Wired Reality Check for Web Design

Pixelsurgeon Splash screens must die

Dr. Dobb's Journal Macromedia Partners With Jakob Nielsen

New York Times Seems Computers Baffle 10-Year-Olds, Too

Information Age Simplicity is priceless

CBS Family Matters

FORTUNE The Top Ten Minds in Small Business

Full list of interviews

Mail: Dr. Jakob Nielsen, Nielsen Norman Group, 48921 Warm Springs Blvd., Fremont, CA 94539, USA
Contact:; Luice Hwang,, tel. (408) 720-8808
PR agency: Darcy Provo, Antenna Group,, tel. (415) 977-1920